American Society for Quality - Quality Management Division

Papers & Presentations

Leonard, D, (2010) The Cost of Quality: Its in Details, Upgrading Quality Management Systems for High Performing Homes, International Builders Show, Las Vegas, Nevada, January 19th 2010

 

Leonard, D (2009) The Ignored Negative Impacts of Downsizing, Journal of Quality and Participation: Online Version, Vol. 32, No 2, pp 1-3

 

Leonard, D (2009) Customer Focus: Are You the Problem or the Solution? Quality Digest: Quality Insider, 12/21/09, pp 1-3

 

Leonard, D (2008) Integrated Quality Management: ISO, Baldrige & Six Sigma, Lansing-Jackson MI ASQ Section 1008 & The Capital Quality Initiative, Lansing MI, May 21st 2008

 

Leonard, D (2008) Keynote Presentation: Sustaining Baldrige Implementation, Vermont Quality Council, Annual Quality Conference and Awards Ceremony, May 14th 2008

 

Leonard, D (2008) Strong Foundation, Solid Future, Social Responsibility, Quality Progress, Vol. 41, No. 3, pp30-35

 

Leonard, D & Ogranovitch, S (2008) The Roadmap to Management Excellence: from Quality Management Systems to Quality Awards, International Builder Show, Orlando, Florida, January 13-16th, 2008

 

Murphy, W & Leonard, D (2007) Total Quality Marketing, Quality World, November, pp 28-37

 

Leonard, D, & McGuire, M (2007) Integrated Management Systems & Their Alignment with the Baldrige Criteria, Quality Management Forum, Vol 33, No 3, 12-15pp

 

Leonard, D, & McGuire, M (2007) The Impact of Change in Baldrige Implementation, SGS Newsletter The Proof, Summer 2007, pp 1-3

 

Leonard, D (2007) The Influence and Impact of Green Tier on Quality Management Systems and Culture, North American Stormwater and Erosion Control Association of Wisconsin, 4th Annual Conference, Water Quality – Impacts of a Changing Environment, Lussier Family Heritage Center, Madison, WI, January 31st – February 1st

 

Leonard, D (2006) Building Quality at Veridian Homes, Quality Progress, October, Vol. 39 No. 10, pp 49-54

 

Leonard, D (2006) Baldrige Category 2: Strategic Planning, Brown Bag Series on Baldrige Criteria, Madison Area Quality Improvement Network (MAQIN), April 12th, Madison, WI.

 

Leonard, D (2006) Diagnostic Profiles: Identifying Problems in Quality Management Implementation, Quality Insider: Quality Digest E-Newsletter, April 11th

 

Leonard, D (2006) The Impact of Baldrige on Corporate Financial and Non Financial Performance, 18th Annual ASQ Quality Management Division Conference, Irvine, California, USA, March 2nd & 3rd 2006

 

Leonard, D (2006) The Builder Certification Advantage, The International Builders Show, National Association of Home Builders, Orlando, Florida, USA, Jan 11th –16th 2006

 

Leonard, D (2006) Market Success of a National Housing Quality Award Winner, The International Builders Show, National Association of Home Builders, Orlando, Florida, USA, Jan 11th –16th 2006

 

Leonard, D (2005) Displaying & Promoting Best Practices: The Science Fair Approach for Award Site Visits & Corporate Quality Conferences, Quality Management Forum, Fall, Vol. 31, No. 4, pp 5-7

 

McAdam, R & Leonard, D (2005) A TQM Dynamics Perspective on Baldrige and Business Excellence Model Comparisons, Journal of Total Quality Management and Business Excellence, Vol. 16, No. 6, pp771-792

 

McAdam, R & Leonard, D (2005) Cross Mapping Strategic and Quality Processes: A Best Practice Analysis, International Journal of Process Management and Benchmarking, Vol. 1, No. 1, pp 25-44

 

Leonard, D (2005) Quality Management and Documented Management Systems for Builders, The International Builders Show, National Association of Home Builders, Orlando, Florida, USA, Jan 13th –16th 2005

 

Leonard, D & Ogranovitch, S (2004) Writing An Award Winning Application for the National Housing Quality Award, Benchmark: Premier Conference for the Residential Construction Industry, New Orleans, Louisiana, September 12th–14th 2004

 

McAdam, R & Leonard D (2004) Reengineering Based Inquiry into Innovation – The Front End of New Product and Service Development Processes, International Journal of Product Development & Innovation Management, Vol. 1, No. 1, pp 66-91

 

Leonard, D (2003) Tips for Gaining Maximum Value from Baldrige or State Quality Award Site Visits and Feedback Reports, Quality Management Forum, Vol. 29, No 4, pp 12-13

 

Leonard, D & McAdam, R (2003) Quality’s Six Life Cycle Stages, Quality Progress, August, Vol. 36, No 8, pp 50-55

 

Leonard, D & McAdam, R (2003) Impacting Organizational Learning: The Training and Experiences of Quality Award Examiners and Assessors, The Journal of European Industrial Training, Vol. 27, No 1, pp 16-21

 

Leonard, D (2002) The Self-Assessment Matrix: A Baldrige Based Tool for the Introduction, Training and Assessment of Organizational Performance Excellence, Quality Management Forum, Vol. 28, No 4, pp 6-9

 

McAdam, R & Leonard, D (2001) Developing TQM: The Knowledge Management Contribution, Journal of General Management, Vol. 26 No 4, pp 47-61

 

Leonard, D & McAdam, R (2001) The Relationship between TQM and Corporate Strategy: The Strategic Impact of TQM, Journal of Strategic Change, Vol. 10, Issue 8, pp 439-448

 

McAdam, R & Leonard, D (1999) The Contribution of Learning Organization Principles to Large Scale Business Process Re-Engineering, Journal of Knowledge and Process Management, Vol. 6 No 3, pp 176-183

 

McAdam, R & Leonard, D (1998) Development of a Learning Approach to Business Improvement Strategy in Rapidly Changing Business Environments, Journal of Strategic Change, Vol. 7, pp261-278

 

Leonard, D (1997) Co-Coordinating Change Through Continuous Improvement, The TQM Magazine, Vol. 9 No 6, pp 403-409, ISSN 0954-478X

 

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