III.D. Quality System

1. Quality mission and policy
Develop and monitor the quality mission and policy and ensure alignment with the organization's broader mission.


2. Quality planning, deployment, and documentation
Develop and deploy the quality plan and ensure that it is documented and accessible throughout the organization.


3. Quality system effectiveness
Use various tools to evaluate the effectiveness of the quality system, including balanced scorecard, skip-level meetings, management reviews, internal audits, feedback from internal and external customers, warranty data, traceability and product recall process reviews, etc.

Quality System Papers and Presentations
Quality System Tools

Quality System Links

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