May Chair Message

May will provide the Quality Management Division (QMD) the opportunity to greet our members and showcase some of the many activities we have been working on though out this year. The annual ASQ World Conference (WCQI) being held in Indianapolis on May 6 and 7 will provide attendees with the opportunity to meet the QMD leadership team and learn about the many activities the member leaders are developing.

For example, the Certified Quality Manager / Organizational Excellence (CMQ/OE) body of knowledge (BOK) has been revised for 2014. Russ Westcott, the editor of the CMQ/OE Handbook has assembled a team of seven volunteers who are revising the book’s content to reflect the changes. These contributors will be present at the QMD exhibit so conference attendees will have an opportunity to speak with the authors and ask questions of them. The popular “Wheel of Quality” will have questions related to the new BOK where participants can test their knowledge and win prizes.

We are again sponsoring the Conference Within a Conference session at WCQI. QMD is providing several speakers, including a global track from India presented by our Organizational Excellence Technical Committee. The QMD exhibit will provide information about our hospitality suite where attendees can meet informally with the QMD leadership team. There will also be information available about our upcoming joint conference with the audit division next October in Tucson.

Our efforts to enhance member value and support as many ASQ related events as possible continue. In April QMD provided subject matter exerts to speak at events in Monterrey, Mexico; Shenzhen, China, Toronto, Ontario; Los Angeles, CA and Boston, MA. The feedback we have been receiving remains positive. Membership in QMD continues to grow, both from North America, as well as globally. We have reached out using the voice of the customer to determine what products and service we can provide to increase the value of QMD membership and responded.

There have been several new leadership team members who have volunteered their time to assure that the successful efforts of QMD are maintained for the future. New ideas and enthusiasm from those dedicated professionals who want to continue to advance the importance of Quality throughout the world are always welcomed!

I encourage all QMD members attending WCQI to visit the leadership team and let us know how we are doing. The vision and objectives I established for my term as chair are to be approaching a 100% rate of success! We appreciate hearing directly from our members about how well we are performing.

Milt Krivokuca
2012-2013 Chair

What is QMD?


Please visit the Conference link on the QMD home page for more information about the Audit Division conference. On the Conference page is also the call for papers link for the:


Institute for Continual Quality Improvement
Managing Change to Improve Quality and Performance
Sponsored by ASQ’s Quality Management and Statistics Divisions
Held Jointly with the 2013 World Conference on Quality and Improvement
May 6 - 8, 2013, Indianapolis, IN


This is a great opportunity for members to prepare and present case studies and examples of practical applications of Quality methodologies and theories.


New Members Welcome to the Quality Management Division

New QMD members, please take a couple of minutes to view this very brief 5-minute welcome message from your 2012-2013 chair. After you have viewed this welcome message, please take a couple of minutes to answer several very brief survey questions. Let us know if you would like you name to be entered for our monthly drawing for a free copy of one of the popular books from the QMD Executive Guide Series. Each month ten survey respondents will be selected at random to receive one of these QMD sponsored publications. Thank you for taking come time to help the QMD leadership team gather information in order to provide products and services that provide value and meet our member’s needs.


Spring 2013 QMD Council Meeting


The 2013 Quality Management Division (QMD) leadership recently met to review our 2012 performance and the goals for 2013. Our goals are based upon the strategic plan for ASQ and how the QMD can provide products and services to support ASQ and enhance member value. We are very proud to announce that 100% of our goals were accomplished in 2012. Among the goals were participating in many regional events, providing the Quality Management Forum on a quarterly basis, bi-monthly e-blasts, and developing an information exchange with global QMD members. For the corporate world, the goals of QMD might not appear to be very demanding, but we are all volunteers. These accomplishments are above and beyond our full time job duties!


During our recent meeting, the annual financial audit was performed. Dick Matthews and his team conducted a very thorough audit of how we utilized our financial resources to enhance member value. QMD financial records were found to be in conformance with generally accepted accounting practices.


For 2103, QMD has increased our budgeted activities plan by 20% to provide products and service to our members. Our goal is 100% completion again this year. Your QMD leadership team appreciated your comments and suggestions as to ways we can continue to serve the members of QMD. Please look for us at one of the many upcoming ASQ events where QMD will be actively involved.


Milt Krivokuca ASQ-QMD Chair 2012/2103

In attendence-Front Row L to R:  Dick Matthews, Heather McCain, Ellen Quinn  Middle Row:  Diane Dixon, Peggy Milz, Bill Denney, Sandra Lowe.  Back Row:  Thane Russey, Jan Tucker, J.D. Marhevko, Milt Krivokuca, Jerry Rice, Claud Russey, Ken Sadler.